Montana brand agency

We’re a brand agency that builds your marketing on a clear brand strategy.

The senior team that sets your strategy also manages and leads your marketing, from the website and ads to the films we shoot in our own studio.

Clients and production credits

Fox Sports 1 Tanqueray Altana MINT
Northern Hotel K&K Billings Symphony Yellowstone Art Museum

As seen in

Forbes Bloomberg Businessweek

How we work

Hire us for the brand strategy, the marketing, or both

Let’s Canoe is a brand agency in Billings, Montana, and we work with brands across the country. Most clients come to us when growth stalls, and the cause is usually a brand whose message drifted until buyers moved on to a competitor. We build a clear brand strategy with you and position your brand based on its strengths. The same founder-led team then builds your marketing on that strategy.

Nimbus 47 gin bottle splashing into water, a still from an LC Studios product film Olivino single-estate extra virgin olive oil bottle, label and brand design by Let's Canoe Lumen Pulse portable power station box, packaging design by Let's Canoe Northern Hotel website designed and built by Let's Canoe
Brand strategy

Brand strategy engagement

We find what makes your business different and build your messaging around those strengths, then design an identity to match. Brian Murnion, our co-founder and chief strategist, leads your working sessions.

Brand strategy →
Marketing

Marketing engagement

We handle the ongoing marketing built on your brand strategy, whether the strategy came from us or from your own team. Our senior team handles design, search, paid media, conversion, and production through LC Studios.

The problem

Growth stalls when your brand drifts

Brand drift shows up with your buyers and inside your own company.

Outside the business

Buyers notice brand drift before your leadership team does, and they start choosing competitors.

Growth flattens
You spend more to win the same customer
Repeat business thins out
Market share shrinks

Inside the business

Departments start doing their own thing and pull the company in different directions. Your offer and the way you describe it stop matching, which confuses customers and employees alike.

Departments describe the company in different ways
Marketing reinvents the message campaign by campaign
Sales builds its own pitch from scratch
New hires can’t say what the brand stands for

Marketing usually takes the blame when revenue flattens. The cause is brand drift, in that the brand has gone stale, it no longer stands for one clear thing, the messaging is muddled, and buyers have moved on to competitors.

A new brand strategy resets the direction so your sales and marketing teams work from the same plan. We use the Let’s Canoe Framework to build that plan.

Start with a free brand score The score takes fifteen questions and under two minutes, and you can book a free fit call afterward to walk through your results.

Brand strategy engagement

The Let’s Canoe Framework™

Our brand strategy engagements follow one method, and it takes a brand from “something isn’t working” to a market position that buyers can tell apart from competitors.

A six-week Growth Roadmap and a full engagement both move through the same five phases.

See how the framework works
1

Discovery

We learn how your business makes money and who you’re trying to reach.

2

Positioning

We find who the brand serves best and what sets it apart in its market.

3

Identity

We turn the positioning into a visual system of logo, type, color, and design.

4

Brand narrative

We give the brand its voice and the story it tells over time.

5

Activation

We deliver the brand book and an activation plan built around your resources and capacity, then support the rollout.

Selected work

Brands and campaigns we’ve made for clients

What we do

Our services start from your brand strategy

We build these services on the strategy we set with you, so your ads and your website say the same thing.

Brand strategy

We find your strengths and what sets you apart from competitors, then turn those findings into messaging your whole team can use.

Brand strategy →

Brand identity and design

We design your identity after we set the strategy, from the logo and type to the brand guidelines your team works from.

Brand identity and design →

Web design and development

Your whole funnel passes through the website. We design and build the site on your brand strategy and make sure it ranks in search and turns visitors into customers.

Web design and development →

SEO

SEO is the content and technical work that brings in search traffic over time. We build SEO on the brand strategy, so the pages that rank also say something worth reading.

SEO services →

PPC and paid media

We build your Google Ads, Microsoft Ads, and paid social campaigns on your brand strategy. The ads say something specific, so the people who click already want what you sell.

PPC management →

Conversion optimization

You already pay for the traffic. We find where visitors drop off on your site and test fixes until more of those visitors become customers.

CRO →

Email and SMS marketing

We set up the automated emails and texts that welcome new subscribers, follow up with leads, recover abandoned carts, and win back past customers. Email and SMS are channels you own, so they keep working without more ad spend.

Email and SMS marketing →

Video and film

Our in-house studio, LC Studios, produces brand films and commercials, from the script through the final cut.

Video production →

Who we work with

We work most often in these industries

Our clients are established businesses and organizations that have outgrown the strategy that got them this far and need a plan for their next growth milestone.

Hospitality

Hotels pay a commission on bookings that come through Expedia and Booking.com. We build the brand and the website so guests book direct and return.

Healthcare

Patients and referring doctors choose the provider they trust. We give practices and health systems one identity across all their locations, so people know who they’re choosing.

Ecommerce

Customers who arrive through a discount rarely come back unless you offer another discount. We work with ecommerce brands on positioning and the conversion funnel, so customers have a reason to buy beyond price.

Consumer goods

Shoppers decide in seconds, on the shelf and in the feed. We shape the positioning and packaging so shoppers pick your product over the store brand, even at a higher price.

Financial services

Most banks and credit unions sound alike. We position yours so customers have a clear reason to choose you, then we build the funnel that turns rate shoppers into account holders.

Nonprofits

People give to causes they understand, so we make your mission plain and build the donation funnel that turns a first visit into a first gift.

Arts and culture

Arts organizations have to rebuild their audience each season. We build the identities that keep people coming back, including seasons for the Billings Symphony and the Yellowstone Art Museum’s 60th anniversary.

Professional services

Expertise is hard to see from the outside. We position your firm so the right clients can tell what they’re buying, and we build the funnel that moves a referral to a signed engagement.

LC Studios · our production arm

We shot this four-minute film in one continuous take

We built a ninety-foot dolly and a custom set inside a private sound stage and did all the effects in camera on the day of the shoot.

See more from LC Studios →
Behind the scenes on an LC Studios video production in Billings, Montana
Brian Murnion directing on an LC Studios film set

35+

Years of brand, marketing, and production work

100%

Senior-led, no juniors handling your account

1

Team handling strategy, marketing, and production

LC Studios

Our in-house production studio

Anna and Brian Murnion, founders of Let's Canoe, in downtown Billings, Montana

Why us

Why work with us

Anna and Brian Murnion founded Let’s Canoe, a husband-and-wife team in downtown Billings, Montana, with more than thirty-five years between them across brand strategy, marketing, design, and film. Brian leads the strategy and Anna leads client experience, while our in-house team handles the marketing and the studio.

Our strategy team and our production studio work under one roof, so your customers see the brand we defined with you. You don’t lose anything in a handoff to a production house that never read the brief, and we hold regional launches and national campaigns to the same standard.

We also work alongside in-house teams that already have a strategy. Bring us in for brand work, a website, a single campaign, or a film through LC Studios, and we’ll work as an extension of your team.

The senior person who develops your strategy also shapes, manages, and produces your marketing.

Where we work

Our clients are in Montana and across the country

We work with Montana businesses that want a brand built to compete well past the state line. We also work with clients across the country who want founder-led work without a coastal-agency price tag. Most engagements happen remotely, and we travel for shoots and on-site workshops.

Start with a fit call

Common questions

What clients ask before hiring a brand agency

What does Let’s Canoe do?
A brand agency in Billings, Montana. We set the brand strategy, then build the marketing on top of it, with one senior team from strategy through production. That marketing includes design, SEO, paid media, and conversion work, and our in-house studio, LC Studios, handles video and film.
What does a brand agency actually do?
A brand agency decides what a business stands for and how it shows up, from positioning and audience to messaging and identity. Some brand agencies also build the marketing and the website that put the brand to use. We start with the strategy, then take it into marketing and production so the brand stays consistent from the plan to the finished piece.
Do you produce video and film in-house?
Yes. LC Studios is our in-house production team for brand films, commercials, short films, brand videos, and documentaries. We’ve built custom sets and rigs for private sound stages and filmed on location in Montana and other states. Our films start from the brand strategy, so they say what the brand needs them to say.
How do you work with clients?
Many clients start with a brand strategy engagement, where our co-founder leads the positioning and messaging and our designers build the identity. Our senior team then handles the ongoing marketing on that strategy, including design, search, paid media, conversion, and production.
Do you work with national brands and clients outside Montana?
Yes. We are based in Billings, Montana, and work with clients across the country. Most engagements happen remotely, and we travel for workshops and shoots that need us on site.
What size companies do you work with?
We mostly work with established small and midsize companies that have outgrown the strategy that got them this far, and with larger brands on campaigns and production. A company’s stage matters more than its size, because a brand strategy engagement pays off when there’s revenue to protect and a decision to make about the brand’s direction.
How do I start a project?
Book a short fit call with our co-founder and chief strategist. We’ll talk through what you’re working on and whether we’re the right team. If you want a read on your brand first, start with the free brand score.

Get started

Let’s talk about your brand

Book a free fit call with our co-founder and chief strategist, or send a note and we’ll get back to you within a day.

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